Once your order ships from our warehouse, you will automatically receive an email notification with tracking info sent to the email used on your order.

Remember to check your spam folder, in case you haven't added our email to your contacts.

Certain products may require more time to be delivered due to the limited transportation availability of the carrier systems.

We expect most orders to ship within 7-10 business days. Shipping occurs Monday - Friday and does not occur on Weekends or Holidays.

Please note: Handling times for orders placed on FaZe Clan’s website have a standard 1-3 days from the date of purchase.

If you selected an expedited shipping method; shipping methods will go into effect once the package has been populated with tracking information.

Important Note for Special Merchandise Drops

Due to high demand and exclusivity of our special drops, products from our special drops can take longer to process. Please allow 4-6 weeks for tracking information to populate on Special Merchandise Drops.

After an order has been placed there is a short window of time you can change the size and or color of your purchase. Please email support@fazeclan.com as soon as possible so our team can assist you.

Please note: We are unable to disrupt the process of our fulfillment teams and if your order is in progress to ship, we are unfortunately unable to support an adjustment to your order.

Duty fees and import taxes are not included in your order total. All international orders are subject to duties and import taxes.

Unfortunately, orders cannot be canceled once processed.

All sales are final. FaZe Clan does not accept returns or exchanges unless a product is damaged upon delivery.